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TR.00Transparency report · FY2026

Eight pillars, year-over-year, in public.

Aggregate uptime, incident posture, security and supply-chain discipline, AI governance, open source, sustainability, privacy + trust desk, and the people behind the platform. Refreshed every January with FY-prior numbers attached.

TR.26.INDFY2026 numbers below are aspirational targets, not attested results. The first transparency report grounded in audited telemetry publishes after SOC 2 Type II issuance + the FY2026 close.
TR.SUM · annual posture

FY2026: 99.994 % uptime · 0 critical CVEs open · 184 t CO2e · every commitment landed.

Eleven incidents over the year, zero Sev-1, all postmortems published within the 14-day window. AIBOM expanded to cover every AI surface ahead of EU AI Act enforcement. Aggregate carbon footprint down 12 % year-over-year. Trust desk handled 186 artefact requests at a 99.4 % one-business-day SLA.

Download FY2026 PDFPast reports archive
TR.OPOperational reliability

Aggregate uptime across all twelve services — eight platform modules plus regional ingress and the developer portal. Numbers track FY2026 against FY2025 baselines.

  • Aggregate uptime
    99.994 %
    +0.012 pp
  • Mean time to recovery
    21 min
    −9 min
  • P99 API latency · EU
    184 ms
    −23 %
  • Postmortems published
    11
    +3
TR.INIncident posture

Severity-weighted incident count and resolution discipline. Every incident has a public postmortem within 14 calendar days; no exceptions in FY2026.

  • Total incidents
    11
    −2
  • Critical (Sev-1)
    0
    no change
  • Major (Sev-2)
    2
    −1
  • P95 resolution time
    1 h 14 min
    −18 %
TR.SCSecurity & supply chain

Vulnerability discipline across every module SBOM. CVE response measured from disclosure to remediation; zero high or critical CVEs open at year-end.

  • CVE response · P50
    38 hours
    −27 %
  • Critical / high open · EOY
    0
    no change
  • Sigstore-signed releases
    100 %
    +18 pp
  • External pen-tests
    4
    +1
TR.AIAI governance

Public AIBOM coverage and EU AI Act readiness. Every AI surface tagged with risk-tier; high-risk surfaces carry mandatory HITL.

  • AI surfaces in AIBOM
    8 / 8
    +8
  • High-risk surfaces
    4
    no change
  • HITL-bound surfaces
    6 / 8
    +2
  • Red-team exercises
    4
    +4
TR.OSOpen source

Maintained, sponsored and upstream-contributed projects. Engineering OSS-time budget held at 10 % across the platform engineering organisation.

  • Maintained projects
    5
    +1
  • Sponsored maintainers
    3
    no change
  • Upstream PRs accepted
    74
    +22
  • OSS-time budget held
    10 %
    on plan
TR.COSustainability

Carbon footprint per tenant per year, region-aware grid intensity. CSRD-aligned scope-3 disclosure shipped to tenants via the audit envelope.

  • Aggregate footprint
    184 t CO2e
    −12 %
  • Per-tenant per-year
    0.62 t CO2e
    −18 %
  • Renewable-mix coverage
    94 %
    +8 pp
  • Sovereign-region intensity
    184 g/kWh
    −4 %
TR.PVPrivacy + trust desk

Trust artefact requests handled inside one business day. DPA countersignatures, subprocessor change notifications, regulator hand-offs.

  • Trust requests handled
    186
    +44 %
  • P95 SLA · 1-business-day
    99.4 %
    +1.2 pp
  • Subprocessor changes · 30d notice
    6
    +2
  • Regulator hand-offs
    8
    +3
TR.PRPeople + programme

Workforce, partner and programme metrics — the human side of the platform. Engineering headcount grew alongside customer programmes; partner network expanded across MENA + Africa.

  • Active customer programmes
    34
    +11
  • Listed partners
    12
    +4
  • Engineering headcount
    142
    +38
  • Workforce · jurisdictions
    14 countries
    +3
TR.NXWhere the report plugs in

Annual numbers anchor every other trust artefact.

The transparency report is one read across the trust posture. The four pathways below take a procurement or security team from this report into deeper engagement.